Cancellation & Refund Policy
At Fabric Hub, we strive to provide the best shopping experience for our customers. Please read our Cancellation and Refund Policy carefully before placing an order.
Order Cancellation
- Customers can cancel their order within 24 hours of placing the order.
- To request a cancellation, please contact our support team with your Order ID via email or phone.
- If the order has already been processed, cut, packed, or shipped, cancellation may not be possible.
- Fabric Hub reserves the right to cancel any order due to product unavailability, pricing errors, stock discrepancies, or suspected fraudulent transactions. In such cases, a full refund will be issued to the customer.
Refund Policy
Refunds will be processed in the following situations:
- The order is cancelled within 24 hours of placing the order.
- The product is damaged or defective at the time of delivery.
- The order is lost during transit.
Once the refund is approved, the amount will be credited to the original payment method within 5–7 business days.
Non-Refundable Situations
Refunds may not be applicable in the following cases:
- If the product has been used or damaged by the customer.
- If the return request is made after the allowed return period.
- Sale or discounted products may not be eligible for refunds unless they are defective.
Return Process
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with:
- Order ID
- Product photo or proof of damage
Our team will review the request and arrange a replacement or refund if applicable.
Contact Us
For cancellation, return, or refund requests, please contact us:
📧 Email: [email protected]
